Policies
Policies Last Updated: 2/7/2024
Quality GUARANTEE
STATEMENT
At Extreme Precision Screw Products, quality is our promise—and our standard. We’re AS9100-certified and backed by over 80 years in business and more than 50 years of combined quality inspection experience on our team. Every part we produce is held to the most rigorous aerospace-level standards—because whether it’s flying in the sky or saving a life, there’s no room for error.
OUR COMMITMENT
If a part doesn’t meet your specifications or expectations for quality, we’ll make it right—no questions asked.
Here’s what you can expect:
- Every part is inspected using advanced equipment including CMMs, Electronic Height Gages, Optical Comparators, and Concentricity Indicators. We routinely verify tolerances as tight as ±.0001” across lengths up to 12 inches.
- Our AS9100-certified quality system ensures complete traceability, process control, and accountability—so you can trust the work before it ever leaves our floor.
- If something’s not right, we’ll correct it at no cost to you. That includes free return shipping and rework, replacement, or another mutually agreed solution—whatever it takes to meet your needs.
- Just notify us within 30 days of delivery, and our team will resolve the issue quickly and thoroughly.
This guarantee applies to every order—whether it’s a single prototype or a full production run.
We don’t just promise precision—we prove it. And if the quality doesn’t meet your standards, we’ll make it right.
QUESTIONS / COMMENTS
If you have any questions or concerns about our Quality Guarantee, please CONTACT US.
Website TERMS AND CONDITIONS
STATEMENT
Extreme Precision Screw Products (“us,” “we,” or “our”) operates epspinc.com (the “Site”).
Your access to and use of this Site is subject to this Terms & Conditions Agreement and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, this Terms & Conditions Agreement. We may, at any time, revise this Terms & Conditions Agreement, and you are bound by any such revisions. We suggest that you periodically visit this page to review the Terms & Conditions Agreement.
The graphic images and text contained on the Site are our exclusive property and, except for personal use, may not be copied, distributed, or transmitted in any form or by any means—electronic, mechanical, photocopying, recording, or otherwise—without prior permission. The content, arrangement, and layout of the Site, including but not limited to the trademarks, service marks, text, and content, are proprietary and are protected from copying, imitation, communication, or simulation under domestic and international laws and are not to be reproduced, communicated, displayed, distributed, or transmitted without our prior written permission.
We strive to ensure that the information contained on the Site is accurate and reliable. However, errors may sometimes occur. Therefore, to the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, as they relate to this Site. We are not responsible for any damages or injuries caused by the use of the Site, including, without limitation, viruses, omissions, or misstatements. We shall not be liable for any direct or indirect, special, consequential, or incidental damages that result from your use or inability to use this Site.
This Site may contain one or more contact or submission forms designed to gather user inquiries or information. By submitting such forms, you consent to our collection and use of your provided data as outlined in our Privacy Policy.
This Terms & Conditions Agreement shall be governed by the laws of the State of Michigan, without regard to its conflict of laws principles. You agree that any action at law or in equity arising out of or related to your use of the Site must be filed only in the state or federal courts located in the State of Michigan, and you submit to the personal jurisdiction of such courts.
QUESTIONS / COMMENTS
If you have any questions or concerns about this Site’s Terms & Conditions Agreement, please CONTACT US.
website accessibility statement
Extreme Precision Screw Products (“us,” “we,” or “our”) operates epspinc.com (the “Site”).
We are committed to ensuring digital accessibility for people with disabilities. We continually work to improve the user experience for everyone and apply relevant accessibility standards.
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA developed by the World Wide Web Consortium (W3C). Our website is regularly tested using a combination of automated tools, manual testing, and assistive technologies such as screen readers and magnifiers.
Accessibility is an ongoing process, and we are dedicated to making improvements over time.
Accessibility Assistance
If you need assistance accessing any part of this website or would like to report a barrier, please CONTACT US.
If you encounter an accessibility issue, please specify the web page in your message, and we will make all reasonable efforts to make that page accessible for you.
privacy policy
PERSONAL INFORMATION
Extreme Precision Screw Products (“us,” “we,” or “our”) operates epspinc.com (the “Site”).
This Privacy Policy explains our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.
We use Personal Information only to provide and improve the Site. By using the Site, you agree to the collection and use of information in accordance with this Policy.
INFORMATION COLLECTION AND USE
While using our Site, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, address, email address, or phone number (“Personal Information”). We do not sell, trade, or rent your Personal Information to others. This does not include information provided to trusted third parties who help us operate our website.
We may use third parties to provide services to you, such as conducting surveys and supplying email newsletters. If Personal Information is provided to these third parties by us or by you, we require that they maintain its confidentiality. We may also disclose information about you if required by law.
LOG DATA
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).
This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
We use third-party analytics tools such as Google Analytics and Microsoft Clarity to help us understand how users interact with our website. These tools may collect information such as mouse clicks, scrolling activity, and anonymized heatmaps, and they may use cookies or other tracking technologies. This information is used for aggregate reporting and website improvement.
Log Data is not linked to your personally identifiable information.
LINKS TO OTHER SITES
Occasionally, we may provide links to third-party sites on our website. We are not responsible for the content or information-collection practices of those sites. The privacy policies of other sites may differ from our Privacy Policy. Please read the privacy policy of any third-party website before providing any Personal Information.
COOKIES
Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.
Like many sites, we use cookies to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
SECURITY
The security of your Personal Information is important to us, but no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
CHANGES TO THIS PRIVACY POLICY
This Privacy Policy is effective as of 8/19/2025Â and will remain in effect except with respect to any changes in its provisions in the future, which will be effective immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Site after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided to us or by placing a prominent notice on our website.
QUESTIONS / COMMENTS
If you have any questions or concerns about our website Privacy Policy, please CONTACT US.
